Senior Property Loss Adjuster - NSW

Property Claims Services (PCS) is a specialist provider of property claims services. Our business is based on our core objectives of providing the best claims experience for claimants and superior business outcomes for our clients. By bringing together the best people, procedures and technologies, we believe we provide the most professionally managed end-to-end outsourced claims service in Australia.

Due to continued growth and success in the marketplace, we currently have a vacancy for a Senior Property Loss Adjuster who can professionally uphold our reputation for delivering high quality outcomes & loss adjusting services to our clients.

Key Responsibilities

  • Oversee quality and provide input to loss adjusters nationally for the management of claims where losses exceed $50k
  • Manage the conduct of escalated complaints and contentious claims
  • Assist the operations manager in the continuous improvement of loss adjusting services by identifying training and developing staff
  • Manage office support staff to ensure accuracy in allocations of new claims and compliance of loss adjusters within service level agreements
  • Ensure that Loss Adjusting services are met & preferably exceeded
  • Communicate effectively with trades people, suppliers, customers and insurers
  • Build solid relationships with staff, customers, clients and service providers
  • Ensure compliance with all relevant legislative and Code of Practice requirements
  • Achieve company targets through the implementation of standard operational procedures
  • Understand and interpret terms and conditions of the relevant insurance policies
  • Ensure accuracy of customer information and compliance with Privacy Act requirements
  • Provide team support when required.

Skills & Attributes:

  • Loss Adjusting experience obtained from within the Insurance Industry
  • Commercial Loss Adjusting experience desired
  • High level negotiation and presentation skills
  • Leadership skills
  • Flexibility to travel occasionally

To be successful in your application, you will be able to demonstrate experience and success from within the Insurance Industry.

PCS prides itself on its friendly team based culture and believes that each employee contributes important and individual qualities that drive our dynamic work environment. If you would like to join a company that truly values its employees, offers great staff benefits and consistently recognises individual talent, then please apply via the link below.

PCS is an Equal Opportunity Employer