Commercial Claims Management

Commercial Claims are managed from both our Melbourne and Sydney offices depending on the location of our clients.

Our systems allow for secure client access to our claims management and assessing software and automated work in progress updates for key stakeholders. Brokers are kept informed of progress at various stages of the claim through email communications, direct system access and reporting.

The following services are provided:

• Telephone, Electronic & Broker Integrated Claims Lodgement (24 hrs/365 days)
• Fleet, Self Insured and Novated Lease Motor Claims management
• Commercial Property & Liability Claims management
• Assessor & Loss Adjuster appointment & management
• Supplier & procurement appointment & management
• Third Party recoveries
• Investigation and litigation management
• Payments to suppliers and claimants
• Reporting to relevant stakeholders